Shipping & Returns

Where we ship

We currently ship to addresses within the United States.

Processing time

Orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Estimated delivery is 10–18 business days from dispatch.

TECH LAB products are shipped directly from our supplier partners, which include facilities located overseas. This keeps our prices competitive but means delivery takes longer than domestic next-day services. We state this clearly so there are no surprises — please order with this timeframe in mind.

Tracking

Every order is fully tracked. You'll receive a tracking number by email as soon as your order is dispatched. Tracking information can take 3–5 business days to begin updating after dispatch — this is normal and does not mean your order is lost.

Multiple items

If you order more than one item, they may ship separately and arrive on different days. You will not be charged extra shipping for this.

Shipping costs

Shipping costs are calculated at checkout and shown before you pay.

Incorrect addresses

Please check your shipping address carefully at checkout. We can correct an address before dispatch if you email us quickly, but once an order has shipped we cannot redirect it. Orders returned to sender due to an incorrect address can be refunded minus shipping costs.

Delays

Occasionally customs processing, carrier backlogs, or peak seasons cause delays beyond our estimates. If your order hasn't arrived within 30 business days of dispatch, contact us and we'll refund or replace it.

Contact: Supporttechlabb@gmail.com